Refund policy

At ToolsMart, we sell digital products that are delivered electronically. Due to the nature of digital goods, all sales are generally final.

Eligible Refunds

A refund or replacement may be provided if:

  • You received an invalid or non-working code.
  • The product was not delivered due to our error.
  • The wrong product was delivered.

Non-Refundable Situations

Refunds are not available if:

  • The code has already been redeemed.
  • You purchased the wrong product, denomination, or region.
  • The product description was not read before purchase.
  • Delivery has been completed successfully.

If you experience any issues, please contact our support team within 48 hours of receiving your order.