Refund policy
At ToolsMart, we sell digital products that are delivered electronically. Due to the nature of digital goods, all sales are generally final.
Eligible Refunds
A refund or replacement may be provided if:
- You received an invalid or non-working code.
- The product was not delivered due to our error.
- The wrong product was delivered.
Non-Refundable Situations
Refunds are not available if:
- The code has already been redeemed.
- You purchased the wrong product, denomination, or region.
- The product description was not read before purchase.
- Delivery has been completed successfully.
If you experience any issues, please contact our support team within 48 hours of receiving your order.